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Smart Connected Products (SCP)

All important data of the products that are in use by the individual customers are recorded centrally. Error and warning messages are displayed bundled in a user interface and can automatically start a desired action. Customer-specific user interfaces represent all required data and messages and enable communication between customers and service personnel.
The terms and the current status of each product are available at any time.

  • Central monitoring of all important parameters of the products for the manufacturer as well as for each individual customer
  • Centralized overview of fault and warning messages of the products for the manufacturer as well as for each individual customer
  • Manual or automatic starting of actions based on messages, the runtime or other parameters of the systems and machines
  • Central planning of maintenance and procurement of spare parts as a service to individual customers
  • Descriptive, predictive and prescriptive data analysis and automatic detection of anomalies